Quazar Group PTY LTD - Data Protection and Privacy Policy document

    Last updated: August 2025

    At Quazar Group (Pty) Ltd  we value and respect your privacy. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and other applicable data protection laws.

    This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, our services, and our website.

    Scope of this Policy

    This Policy applies to all personal information collected by Quazar from:

    • Visitors to our website,
    • Clients and prospective clients,
    • Suppliers, contractors, and partners,
    • Employees and job applicants.

    Information We Collect

    We may collect and process the following categories of personal information:

    • Identity Information: name, company, job title, identity or registration numbers.
    • Contact Information: phone number, email address, postal address.
    • Business Information: company details, services requested, payment information.
    • Website Usage Data: IP address, browser type, device information, and interactions with our website (using cookies and analytics tools).
    • Employment Information (for applicants): CVs, qualifications, references.

    How We Collect Personal Information

    We collect information in the following ways:

    • Directly from you (via forms, emails, contracts, phone calls, or meetings).
    • Automatically when you use our website (via cookies and similar technologies).
    • From third parties where lawful (e.g., service providers, publicly available records).

    How We Use Your Personal Information

    We process personal information for purposes including:

    • Providing and improving our services.
    • Communicating with you (responding to enquiries, sending updates, newsletters, or service notices).
    • Meeting contractual obligations.
    • Complying with legal and regulatory requirements.
    • Recruitment and human resource management.
    • Protecting our rights, property, and the safety of clients, employees, and partners.

    Legal Basis for Processing

    We will only process personal information where lawful to do so, including:

    • With your consent,
    • To perform a contract with you,
    • To comply with a legal obligation,
    • Where processing is necessary for legitimate business interests.

    Sharing Your Personal Information

    We may share your personal information with:

    • Our employees, consultants, and contractors,
    • Third-party service providers who assist us in delivering services (under confidentiality obligations),
    • Regulators, law enforcement, or authorities where required by law,
    • Business partners, with your prior consent.

    We do not sell your personal information to third parties.

    Cross-Border Transfers

    Where personal information is transferred outside South Africa, we will ensure that adequate protection is in place in accordance with POPIA and relevant international standards.

    Data Retention

    We will retain your personal information only as long as necessary for the purposes set out in this Policy or as required by law. When no longer needed, data will be securely deleted or anonymised.

    Data Security

    We implement reasonable technical, administrative, and physical safeguards to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

    Your Rights

    Under POPIA, you have the right to:

    • Access the personal information we hold about you,
    • Request correction or deletion of your information,
    • Object to processing of your information,
    • Withdraw consent where processing is based on consent,
    • Lodge a complaint with the Information Regulator (South Africa).

    Please see our PAIA Manual for more information about your rights.

    Information Regulator (South Africa)
    Website: https://www.justice.gov.za/inforeg
    Email: inforeg@justice.gov.za

    1. Cookies and Website Tracking

    Our website uses cookies and similar technologies to improve user experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings.

    1. Updates to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

    1. Contact Us

    If you have any questions about this Policy or wish to exercise your rights, please contact us at:

    Quazar Group (Pty) Ltd
    Email: info@quazar.co.za
    Phone: +27 21 701 2371
    Address: 57 Wolfe Street, Wynberg, Cape Town, South Africa 7800